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Keeping morale and mentorship alive in remote engineering teams

How does remote working affect team morale and mentorship in remote engineering teams, and what can we do about it?

Jordan Burnett
By Jordan Burnett

One of the toughest parts of remote work, especially for senior engineers, is keeping team morale high and providing mentorship in a way that feels authentic.

Without the social cues and casual conversations that naturally happen in an office, it's easy for teams to become disconnected, and for junior engineers to miss out on key learning opportunities.

Why remote work can tank team morale

Before we dive into solutions, let's talk about the problem. In an office, senior engineers act as informal leaders. You walk the floor, check in with team members, and offer advice to anyone who needs it. Mentorship happens organically.

Morale is easier to gauge too - you can tell when someone is frustrated or disengaged just by observing them at their desk.

Remote work, however, changes everything.

  • No face-to-face interaction: Without physical presence, you lose the subtle, social dynamics that help build rapport and connection. Virtual meetings tend to be focused purely on tasks, and it's hard to gauge how team members are really feeling.

  • Mentorship feels forced: Setting up a formal mentorship program over Zoom often feels stilted and less natural. Junior developers may hesitate to ask for help, and senior engineers might not realize when someone needs guidance.

  • Disconnected team culture: Remote teams can become siloed, with fewer spontaneous conversations or bonding moments. Team members may feel like they're working in isolation, leading to lower morale over time

These challenges can erode both team cohesion and individual growth. Without the right approach, you could end up with a team that's just going through the motions, missing out on both mentorship and a sense of shared purpose.

The hidden costs of skipping mentorship

Before we dive into solutions, it's worth noting the hidden costs of not addressing these issues:

  1. Higher Turnover: A disengaged team is more likely to see turnover. When engineers feel disconnected from their work or team, they're more likely to look for opportunities elsewhere.

  2. Missed Growth Opportunities: Mentorship is crucial for developing junior engineers and keeping senior engineers challenged. Without it, team members miss out on valuable learning opportunities, which can slow down both individual and team progress.

  3. Loss of Team Identity: Team morale contributes to a sense of belonging and shared goals. If people don't feel part of a cohesive team, you lose the glue that binds people to the mission. This can lead to lower productivity and collaboration.

What can we do?

While remote work presents new challenges, it also opens up opportunities to rethink how we approach morale and mentorship.

Here are some ways to keep the team spirit and support alive, even when you're all miles apart.

Create regular, informal check-ins

Formal meetings often focus solely on tasks, but informal check-ins can recreate the casual conversations that used to happen in the office. As a senior engineer, take the initiative to set up regular, low-pressure 1:1s with team members. These should be separate from work updates. - just a chance to catch up and see how they're doing.

Why it works: These check-ins provide a space for honest conversations, allowing you to spot frustration or disengagement early on. It also builds rapport and trust, making team members more comfortable reaching out when they need help.

Promote peer to peer mentorship

Mentorship doesn't always have to flow from senior engineers to juniors. Encourage peer-to-peer mentorship by setting up pairing sessions where team members work together on tasks. This gives both senior and junior engineers the chance to share knowledge in a more informal, organic way.

Why it works: It spreads the responsibility of mentorship across the team, creating more opportunities for learning and support. It also helps junior engineers learn from their peers, who might explain concepts differently or offer fresh perspectives.

Don't make it all about work

Morale isn't just about work, it's about team members feeling connected to each other on a personal level.

Set up regular non-work activities, such as virtual coffee breaks, game sessions, or even a team book club. These activities give people a chance to bond over shared interests, beyond their day-to-day tasks.

Why it works: Non-work activities help build a sense of camaraderie and trust, making work interactions smoother and more enjoyable. It also gives the team something to look forward to outside of deadlines and deliverables.

A little structure goes a long way

While informal mentorship is great, structured programs still have their place. As a senior engineer, you can lead the way by setting up a mentorship program where junior engineers are paired with more experienced team members for regular, goal-oriented sessions. Focus on both technical skills and career development in these sessions.

Why it works: Structured programs ensure that mentorship doesn't fall through the cracks. By setting clear expectations and goals, both mentors and mentees benefit from consistent growth and feedback.

Celebrate the wins

Remote teams can feel disconnected from the impact of their work. As a senior engineer, make it a habit to publicly recognize individual and team achievements. Whether it's a big project milestone or a small personal win, celebrating success boosts morale and reinforces the team's sense of purpose.

Why it works: Celebrating wins creates a positive feedback loop. It shows team members that their contributions are valued, which increases engagement and motivation.

Creating a culture of connection

Remote work doesn't have to mean losing touch with your team's morale or mentorship. With a few intentional practices, senior engineers can maintain strong relationships, support junior team members, and keep the team connected—no matter where everyone is located.

The key is to foster a culture of communication, support, and recognition. It's not just about hitting deadlines or shipping code. It's about creating an environment where every team member feels valued, engaged, and supported in their growth.

In the end, this is what will keep your team motivated, connected, and performing at their best.

If you work in a remote engineering team that struggles with communication around bugs and issue reporting, check out my project capture.dev - it's simple but powerful bug reporting software that makes it easy for non-technical team members to create bug reports with all the context engineers need for debugging.